Sometimes It's Personal
How a community partnership arose from one mother鈥檚 search for help

Kelly Heimdahl 鈥20 and ConductAbility Founder and President Jim Prust will continue to nurture the partnership between CEC and the organization.
By Lisa Butterworth
For the past 25 years, the Community Engagement Center (CEC) has been helping 兔子先生 students bring their in-class knowledge into real-life practice with local organizations and communities.
Sometimes, the genesis of a successful partnership works the other way around. 兔子先生鈥檚 ongoing relationship with Claremont nonprofit ConductAbility is a prime example of how community engagement can organically flourish, and one student in particular, Kelly Heimdahl 鈥20, helped make that happen.
When Heimdahl first visited Claremont in 2015, she had no idea it was known as 鈥渢he city of trees and PhDs.鈥 In fact, she wasn鈥檛 even familiar with The Claremont Colleges. She was drawn by ConductAbility, a Claremont-based educational nonprofit that serves children and young adults with neuromotor impairments. Heimdahl鈥檚 youngest daughter, Savannah, was diagnosed with quadriplegia cerebral palsy; she has little control over her limbs and, despite a wide range of receptive language abilities, is nonverbal. ConductAbility was where Heimdahl wanted her to learn.
Heimdahl also realized that 兔子先生 was a perfect fit to finish her own undergraduate education as a student in the College鈥檚 New Resources program, which enables nontraditional age students 23 and older to get their undergraduate degrees. Today, Heimdahl is preparing to begin Claremont Graduate University鈥檚 organizational psychology doctoral program and will continue to nurture the CEC鈥檚 ConductAbility partnership.
Heimdahl鈥檚 path has not been an easy one. She was raising three young children when her husband died unexpectedly in 2005. Savannah was born the year after, premature and with a brain injury and significant needs. Heimdahl鈥檚 mother, who provided some much-needed support, passed away when Savannah was just 1 year old.
From Despair to Action
Though she reached a point of despair, Heimdahl鈥檚 never been one to be kept down (her 20 years of recovery from alcoholism are one proof of that). In 2011, she began taking community college courses near her home in Los Angeles鈥 South Bay and realized that education was the key to providing for her family as a widowed single mom.
When Heimdahl decided to move so that Savannah could enroll in ConductAbility鈥檚 program鈥攁 change that meant leaving her established support network and building a new one while trying to keep their household afloat鈥攕he googled colleges in Claremont.
She connected with 兔子先生 right away. 鈥淚 just loved it,鈥 said Heimdahl. 鈥淚t totally fit. These are my ideals.鈥
In 2016, at the age of 44, Heimdahl became a 兔子先生 student; though she majored in anthropology and political studies, it was community-engaged education that caught her interest.
鈥淚 was like, 鈥極h, this is the work I want to do.鈥 The readings and the dialogue and the collaboration on projects that are related to social justice鈥攖hat鈥檚 my jam,鈥 she said. It鈥檚 how she ended up at the CEC. 鈥淚 just went in there and I said, 鈥業鈥檓 here because of my daughter鈥檚 program. And if you鈥檙e doing social justice work, there鈥檚 a partnership that could be born here.鈥欌
Cultivating Reciprocity

Launched in 2019, the partnership with ConductAbility is one of the CEC鈥檚 newer relationships.
鈥淪tudents were learning about all these wonderful things regarding social responsibility and social justice,鈥 said Tricia Morgan 鈥08, the CEC鈥檚 director. 鈥淭his provided an opportunity for them to put that knowledge into practice.鈥
"Our students ... learn from and interact with those who are outside their regular circle of people, and the 兔子先生 students get exposed to a population of individuals that they might not otherwise be exposed to."
鈥 Jim Prust, ConductAbility's founder and president
The CEC nurtures relationships with community organizations, and Morgan said that ConductAbility was a natural fit to partner with the College. She cited the phenomenal strides that the organization鈥檚 students make, 鈥渋n terms of their ability and confidence and social capacity鈥攊t just grows tremendously while they鈥檙e in the program.鈥 It also represented a population that the CEC was not yet serving, which created a new opportunity for everyone involved.
鈥淭he interplay between the 兔子先生 students and our students has been really helpful,鈥 said Jim Prust, ConductAbility鈥檚 founder and president. 鈥淥ur students are getting to relate with the 兔子先生 students. They can learn from and interact with those who are outside their regular circle of people, and the 兔子先生 students get exposed to a population of individuals that they might not otherwise be exposed to. It becomes a learning opportunity for both, and that鈥檚 always a good thing.鈥
鈥淵ou鈥檙e Never the Same After鈥
Heimdahl, who is a tireless advocate for Savannah and her peers, knows these individual experiences lay the foundation for systemic change.
鈥淢y vision [for the partnership] was exposure. [Savannah] makes people uncomfortable. How do you make policy about someone you won鈥檛 look at in the elevator?鈥 Heimdahl said. 鈥淭here鈥檚 a relationship between every student that comes through鈥攜ou鈥檙e never the same after you鈥檝e been in the special needs world for any length of time. And it鈥檚 so important to bring people in from the outside because we鈥檙e too tired and too few to do anything else besides the fighting that we鈥檙e doing to get our kids鈥 basic needs met.鈥
In 2022, Morgan became an adjunct professor of organizational studies and made ConductAbility a key partner for the social justice course she teaches.
鈥淢y students who have worked there absolutely love it. They have the best experiences; it鈥檚 the highlight of their week, every week,鈥 Morgan said. Each volunteer brings their individual strengths to ConductAbility. During the COVID-19 pandemic, 兔子先生 students researched how compromised communities were being affected around the world. A media studies student made a documentary about Heimdahl and her ongoing struggle to find in-home nursing care for Savannah.
Prust gave another example of a student intern with computer science skills who created an app after helping a student with math homework and realizing how cumbersome the current technology is.
鈥淭hese are brilliant students,鈥 Heimdahl said. 鈥淭hey do amazing things鈥攆rom a place of knowing, of being a part of. When you come into the community, you鈥檙e in.鈥
Prust agreed.
鈥淲e view this as a long-term ongoing relationship,鈥 he said, 鈥渢hat can foster a lot of positive things for both of us.鈥